FAQ
Frequently Asked Questions
đĻ Shipping & Delivery
How long does shipping take?
All products are print-on-demand and made just for you. Please allow 14-21 business days for production and delivery. Once shipped, you'll receive a tracking number via email.
Do you ship internationally?
Yes! We ship worldwide. International shipping times may vary depending on your location and customs processing.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and order size. We offer FREE shipping on orders over $150!
đ¨ Products & Quality
Are these original designs?
Yes! Every design in our collection is original artwork from our personal collection. You won't find these designs anywhere else.
What is print-on-demand?
Print-on-demand means each item is created specifically for you when you order. This allows us to offer unique designs while minimizing waste. It also means we cannot accept returns for change of mind.
Should I order a sample first?
We highly recommend ordering test swatches, especially for wallpaper, to ensure the color, scale, and design meet your expectations before placing a larger order.
What materials do you use?
We use premium, high-quality materials for all our products. Specific material details are listed on each product page.
đŗ Orders & Payment
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay.
Can I cancel or modify my order?
Since items are made-to-order, we begin production quickly. Please contact us within 2 hours of placing your order if you need to make changes. After that, we may not be able to accommodate modifications.
Do you offer gift cards?
Yes! Gift cards are available in various amounts and make perfect gifts for home decor lovers.
âŠī¸ Returns & Exchanges
What is your return policy?
Because all items are print-on-demand and made specifically for you, we cannot accept returns for change of mind. However, if you receive a damaged or defective item, we stand by our Happiness Guarantee and will gladly offer store credit within 14 days of delivery.
What if my item arrives damaged?
We're so sorry if that happens! Please contact us within 14 days of delivery with your order number, photos of the damage, and a description of the issue. We'll make it right.
Do you offer exchanges?
Due to the custom nature of our products, we're unable to offer exchanges. We recommend ordering samples when available to ensure you love your selection.
đ Product Care
How do I care for my bedding?
Machine wash cold with like colors, tumble dry low. Avoid bleach and fabric softeners to preserve the print quality.
How do I clean my pillows?
Pillow covers can be removed and machine washed cold. Tumble dry low or lay flat to dry.
How do I install wallpaper?
Installation instructions are included with your wallpaper order. For best results, we recommend professional installation or watching tutorial videos before attempting DIY installation.
đ Contact & Support
How can I contact you?
You can reach us through our Contact Us page. We typically respond within 24-48 business hours.
Do you offer wholesale or bulk pricing?
Yes! For wholesale inquiries, please contact us through our Contact page with details about your business and needs.
Can I request a custom design?
We love custom projects! Please reach out through our Contact page to discuss your vision.