FAQ
Frequently Asked Questions
How long does shipping take?
All products are made-to-order and typically take 14-21 days to arrive after purchase. You'll receive tracking information once your order ships.
Are your products machine washable?
Care instructions vary by product and fabric type. Please check the product description for specific care instructions. Generally, we recommend gentle/cold wash cycles and low heat or air drying to preserve the print quality.
Can I return or exchange my order?
Because all items are custom printed just for you, we cannot accept returns or exchanges unless the item arrives damaged or defective. If you receive a damaged item, contact us within 14 days for a store credit.
Do you offer swatches?
Yes! We strongly recommend ordering fabric swatches before purchasing larger items. This helps you see the colors and feel the fabric in your own space.
What fabrics do you offer?
Our most popular fabrics include:
- Performance Velvet - Super-soft and durable matte velvet
- Belgian Linen - Unmatched elegance
- Cypress Cotton Canvas - Sophisticated basketweave texture
- Linen Cotton Canvas - Durability of linen with softness of cotton
- Recycled Canvas - Eco-friendly option suitable for seasonal outdoor use
Where are your products made?
All of our textiles are printed by Spoonflower, a US-based print-on-demand company known for their quality and sustainable practices.
Do you ship internationally?
Shipping availability and rates vary by location. International shipping options will be displayed at checkout if available for your region.
Can I request a custom design or size?
We love custom projects! Email us at shopjkhomedecor@gmail.com with your ideas and we'll let you know what's possible.
How do I track my order?
Once your order ships, you'll receive an email with tracking information. You can also check your order status by logging into your account.